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Leading Change

John P. Kotter determined that there are eight critical steps in the process of change inside an organization. This is true for changing workflows, products, culture, and more. This course works through why change often fails and the eight critical steps to ensure its success.

Learning Outcomes:
1. Understand the eight steps to creating successful transformation inside an organization
2. Learn why those responsible for change tend to achieve poor results
3. Outline how to build and motivate the coalition necessary to effect positive change