Retail operations go beyond just tasting rooms. They include public tours, merchandise sales, and food-service vendors. This course provides examples of common retail operations and the tools necessary to identify and mitigate the various retail risks present at distilleries during future planning.

Learning Outcomes:
1. Identify retail operation risk sources
2. Apply risk management process to eliminate, reduce, or transfer risk
3. Implement, communicate, and review procedures to control risk

Presenter:
Nick Meeks
Visitor Services Manager
Sagamore Spirit